A visual expression of Onyx Hospitality & Leisure

Guest operations

Onyx Hospitality & Leisure

Hospitality and leisure concepts designed around memorable guest experiences.

Onyx Hospitality & Leisure develops spaces and experiences that feel considered before, during, and after a visit. The division brings guest experience and venue operations into the same conversation.

Onyx Host

Concept in development

A guest-experience concept that brings reservations, service moments, venue operations, and loyalty into a more connected rhythm.

Onyx Host is designed around the whole guest arc — before, during, and after a visit. The concept brings reservations, service moments, venue operations, and loyalty into one considered rhythm, so hospitality feels intentional and can grow without losing its character.

Reservations, service, and venue ops in one view

Memorable, repeatable guest moments

Loyalty connected to real service data

Concepts that scale without losing character

Design hospitality concepts around memorable, repeatable service moments.

Connect guest touchpoints with the operational work behind them.

Create venues and leisure experiences that can grow without losing character.

Guest experiences fragmented across service points

Hospitality concepts without connected operations

Limited digital layers around venues and leisure

Hospitality concepts

Guest experience

Venue operations

Digital service layers

Guests

Venue operators

Hospitality partners

Built to support focused businesses.

This division works with the Group's shared product, engineering, operational, and commercial capabilities to turn clear needs into durable services.

Bring us the operating problem.

Talk to the Group about a customer need, partnership, technology collaboration, or investment opportunity connected to this division.

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