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Onyx division
Guest operations
Onyx Hospitality & Leisure
Hospitality and leisure concepts designed around memorable guest experiences.
Onyx Hospitality & Leisure develops spaces and experiences that feel considered before, during, and after a visit. The division brings guest experience and venue operations into the same conversation.
Concept project in development
Onyx Host
Concept in developmentA guest-experience concept that brings reservations, service moments, venue operations, and loyalty into a more connected rhythm.
Onyx Host is designed around the whole guest arc — before, during, and after a visit. The concept brings reservations, service moments, venue operations, and loyalty into one considered rhythm, so hospitality feels intentional and can grow without losing its character.
Designed capabilities
Reservations, service, and venue ops in one view
Memorable, repeatable guest moments
Loyalty connected to real service data
Concepts that scale without losing character
What it is being designed to achieve
Design hospitality concepts around memorable, repeatable service moments.
Connect guest touchpoints with the operational work behind them.
Create venues and leisure experiences that can grow without losing character.
Problems this division addresses
Guest experiences fragmented across service points
Hospitality concepts without connected operations
Limited digital layers around venues and leisure
Capabilities
Hospitality concepts
Guest experience
Venue operations
Digital service layers
Designed to serve
Guests
Venue operators
Hospitality partners
Products and brands
Built to support focused businesses.
This division works with the Group's shared product, engineering, operational, and commercial capabilities to turn clear needs into durable services.
Work with Hospitality & Leisure
Bring us the operating problem.
Talk to the Group about a customer need, partnership, technology collaboration, or investment opportunity connected to this division.